You still haven’t explained what the issue was, then you mention not having time, but you bought a ≈500 EUR device that acordingn to you didn’t work, and the solution in your opinion is replacement or reimbursement. I’m gonna go out on a limb here and say, you either did not have an issue that would warrant a replacement or hardware repair, or you are mad you weren’t offered the solution you wanted and now spam the same message when ever Fairphone is mentioned. Cause your story doesn’t add up. No time to raise a case with consumer advocacy agency, 500EURs worth of phone thrown in a drawer. New phone; suddenly time to invest. Avoided answered what the issue was. Copy pasted same comment at least 4 other times. Fairphones customer service might be the worst, I don’t know. But I do question the validity of your claims.

Do you have any source for spare part no longer being produced for FP 4? I can’t find any information about it and they are still available on their webpage to buy.

What was it that didn’t work on arrival ? Didn’t it power on? Are you within EU? If so, why didn’t you contact your countrys consumer advocacy agency, instead of waiting 3 months. We have 2 years consumer law within all of EU they would have taken your claim to the company for you.

Was the problem eventually resolved?