You’re being downvoted, but you’re right.
People want something simple. Something that just runs the basics and automatically backs up online and invisibly.
The vast majority of people don’t need to have the choice of 17 different browsers, or 43 office suites, and they certainly don’t need the terminal or Powershell, or anything else. They just need a browser and a way to maybe write a letter and view photos. Maybe a way for the kids to do their homework. If their laptop spontaneously combusts, they want to be able to sign into a new one and have everything put back as it was automatically.
ChromeOS is perfect for them, apart from being a Google product. It’s something we tend to miss because we’re technically minded, but most people don’t care about computers, and don’t want what we want. They want an appliance. If someone created that system with privacy built in, it could be great :)
I think at least part of the problem has been the built in expiry date, and the fact that so many off brand Chromebooks are absolute shit. They have tiny screens and low specs, and struggle with multiple web pages open.
I fancied one myself to take out and about, as I do most of my work on my PC, but they all seemed to have under 13 inch screens, and a five year shelf life. I like to research my family tree, so have a few tabs open, but the lack of memory would kill them and make it painful to do.